Debt Collection Requirements.
We design our collection policy that is tailor-made to suit our client’s needs with our focus being an innovative solution provider. We simply make sure you will work with an experienced, ethical and professional team of people. Our debt collection operations are as follows:
- We first arrange for an appointment /meeting with the client to discuss the terms and conditions of the engagement and thereafter sign a debt collection agreement.
- After we receive instructions to collect a debt, we ask our client to provide the following information/data/documents:
- The debtor’s statement of account, L.P.Os, invoices, delivery notes and other documents relating to the debt.
- Particulars of the debtors including physical location, address, telephone, email, contact person and other relevant information.
- Where the client has meager details on the whereabouts of the debtor. We liaise with service providers viz Telkom, KPLC, NHIF, NSSF etc to avail any relevant information for racing the debtor.